Robin Lakoff: The Linguistics of Food

First, a confession. I don’t always read my email carefully. A few weeks ago, I received an announcement for last week’s PARC Forum, a periodic lecture series that I often attend. I skimmed the announcement, and two words immediately jumped out at me: “Lakoff” and “identity.” That was enough for me to put it in my calendar.    (14E)

I had read the announcement carefully enough to see that it was Robin Lakoff, not George Lakoff, who was speaking. This was fine; she is also a Berkeley linguist, and I was curious to hear her thoughts. I also assumed that Robin is George’s wife, which as it turns out, is not the case. A little bit of Internet searching suggested that she might be his ex-wife, but I have yet to confirm this. As for “identity,” I thought that Lakoff might offer some insights that would be relevant to digital identities.    (14F)

Unbelievably, I missed a very important word in the talk’s description: “food.” The talk was entitled, “Identity a la Carte; or, You Are What You Eat,” and the theme was how we construct minor identities of ourselves around food. I walked into the talk a bit late, but was delighted when I started listening and realized what the talk was actually about. Lakoff was a charming speaker with a dry sense of humor, and the talk was entertaining and informative.    (14G)

Lakoff’s thesis was that how we talk about and interact with food says a lot about ourselves. She gave an outstanding overview of the history of food in our culture, explaining that the recent interest in food stood in sharp contrast to the 1950s, where it wasn’t considered very masculine or even very American. One metric for demonstrating the rise of interest in food is the proliferation of cookbooks. The other are the new words that have recently entered our vocabulary, such as “foodie.”    (14H)

Lakoff then explained that the rise in interest in food over the past 50 years paralleled a similar rise from colonial times to the mid-19th century in America. Initially, servants were largely responsible for cooking, which they learned from their mothers. With the rise of the middle class, the responsibility shifted to people themselves. A similar phenomenon was responsible for the emergence of restaurants in France. Because the aristocracy was overthrown in the French Revolution, the cooks needed to find something else to do, so they started up restaurants.    (14I)

The evolution in people’s interest in and roles regarding food are evident in the recipes themselves. Recipes in the colonial period were concise and fairly ambiguous. They were general guidelines for experienced cooks. This began to change in the 19th century, culminating in Fannie Farmer’s cookbooks in the 1890s, which perfected the measurements and specifications still used in cookbooks today.    (14J)

Curiously, in the past 50 years, there has been a rise in interest in food, but the reverse phenomenon has occurred with recipes. Lakoff compared a scalloped potatoes recipe from the Joy of Cooking, Julia Childs’s Mastering the Art of French Cooking, and Alice Waters’s Chez Panisse Vegetables. The first was no-nonsense, with the traditional listing of ingredients followed by fairly detailed instructions. Childs followed the same basic formula, except the measurements were less precise and the terminology more advanced. Waters did not list measurements at all. She clearly spoke to the reader as a peer, suggesting amounts “to taste” and offering suggestions for variations on a theme as opposed to a rigorous formula for a single dish.    (14K)

I think there’s an important lesson in knowledge management here. If the purpose of knowledge management systems it to make humans smarter, then we must design systems with humans in mind. The Semantic Web suggests that we need to express knowledge precisely. The lesson here is that we need to express knowledge as precisely as our users demand, which may not be very much. We have to take into account the tacit knowledge already in the heads of our users.    (14L)

During questions-and-answers, one audience member noted wryly that the fall of the Roman Empire was preceded by Romans erecting statues of their favorite chefs, and hoped that history would not repeat itself given our current obsession with food.    (14M)

Emergent Learning Forum Gathering on Social Networks

I’ve been following Alex Gault‘s blog for several months now. It is an outstanding source of articles and information on collaboration and Knowledge Management. Earlier this past week, I learned that Alex had organized the program for last Tuesday’s Emergent Learning Forum meeting, “Social Networking, Relationship Capital and Expertise Management.” Both the speaker list (Spoke Software‘s Andy Halliday, Intel’s Anita Lo, and Tacit Knowledge SystemsDavid Gilmour) and the opportunity to meet yet another blogger in person were too much for me to resist.    (140)

Alex kicked off the meeting with an excellent introduction to Social Networks, providing some background material (see Social Networks) and a concise overview of the current marketplace.    (141)

Andy Halliday followed by talking a bit about Spoke Software, although the scope of his talk was much more general. Spoke’s tool identifies social networks within the company (including people’s contacts outside of the company) by analyzing outbound email, and then acts as a referral broker. Andy emphasized individuals’ abilities to control their profile and protect their data. Afterwards, I asked Andy whether they had identified a threshold for how large an organization usually is before it can benefit from such a tool. He answered 1,000 people, but added that Spoke’s extended search capabilities (for contacts outside of the company) increased the tool’s utility for smaller companies.    (142)

Spoke is marketing the tool to salespeople, but it is clearly cognizant of the wider opportunities. Andy cited a few, including search results based on your social network (essentially Brian Lincoln‘s Collab:GrassRootsPeerReview idea) and a tool for sorting your inbox (including spam filtering). Spoke hosts a free online version of its tool called the Spoke Network.    (143)

Anita Lo, Intel’s Productivity Program Manager, gave a remote presentation on Intel’s recently deployed expert locator service. There were some technical difficulties and the talk was cut short before Anita could talk in-depth about the system, but a few points caught my ear. Intel conducted an internal survey to identify its most salient knowledge management need, and expert location was the top priority. The result was a system called People Yellow Pages, based on a tool that they purchased but that Anita did not identify. The system seemed to depend on people keeping their profiles updated as well as an overall taxonomy for categorization, which was managed by a librarian and validated periodically via surveys. This approach is in stark contrast with Spoke Software‘s and Tacit Knowledge Systems‘s, so it would have been nice to discuss how well it worked and whether Intel had evaluated any tools that automatically built and maintained people’s profiles.    (144)

(Seb Paquet posted some comments on Anita’s talk as well. Interestingly, Seb watched the talk remotely from his perch in Canada, and he may have been able to follow the talk more clearly than those in attendance!)    (145)

David Gilmour closed out the morning’s talks. I wrote about David’s excellent Harvard Business Review article before. His talk mirrored that article in some ways — an impassioned belief in the knowledge brokering model, coordinating collaboration rather than trying to force people to work together — but he provided much more detail in several areas. In particular, he spent much time discussing his company’s emphasis on individual privacy (as had Andy earlier) and noted that Tacit Knowledge Systems had several patents on ways to protect privacy, one indication of the value the company places on it.    (146)

David observed that individuals liked to use the tool to see their own profiles, which are automatically constructed based on their behavior (email, documents, Web, etc.). On the business end, he noted that pharmaceutical companies (which make up many of his clients) needed no persuasion regarding the ROI of his approach; the only question was whether or not the tool worked as advertised.    (147)

Jay Cross, the CEO of Emergent Learning Forum, posted some notes on the day’s talks as well. He also mentioned Alex’s other blog, the Collaboration Cafe, which I have added to my aggregator as well.    (148)

Ken Holman XSL Courses in San Francisco

XML/XSL guru, Ken Holman, will be teaching his XSLT and XSL-FO courses in Burlingame, California at the San Francisco Airport Embassy Suites the week of March 22, 2004. Ken is not only a well-established guru, he is an excellent teacher and a great guy. Purple would still be on my To Do list had it not been for an hour’s session with Ken plus a copy of his book.    (12M)

I met Ken in late 2000, after having spent several months discussing the Open Hyperdocument System with Doug Engelbart and others. We were at an impasse at that point. Along comes Ken, who had not been part of the earlier discussions, but — being a big Doug Engelbart fan — had wanted to help. After listening to us for a few hours, Ken broke down what he had heard, which resulted in the clearest picture of our collective thinking that anyone had offered up to that point.    (12N)

Ken also encouraged me to submit my paper on graph data models for collaborative applications to the 2002 Extreme Markup conference, and offered to present it for me when I couldn’t attend myself. Not only did he selflessly plug me and my work, he gave me instant credibility with a very tough crowd. There aren’t many people as smart as Ken, and there are even fewer who are as generous and supportive.    (12O)

If you’re in the Bay Area and want or need XSL training, I highly recommend Ken’s courses.    (12P)