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August 21, 2003 » 6:03 am

HP and Microsoft Study Online Communities

Two articles in recent days highlighted social scientists at Hewlett-Packard (Joshua Tyler) and Microsoft (Marc Smith). Tyler, 25, studies the rhythms of composing and answering e-mails, work that he started while pursuing a master’s degree at Stanford. Smith has been studying USENET newsgroups, and his team at Microsoft has developed software called Netscan.    (8Y)

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