Otto Scharmer’s Theory U

Last July, I spent a few days in Staunton, Virginia co-leading a strategic gathering with Kellee Sikes for the Imergence project. I had been burning the midnight oil in the days leading up to gathering, meeting with potential partners and funders during the day, and working on my other projects late into the evening. When we arrived in Staunton in the early evening, I was already exhausted, but we had dinner scheduled with the participants, and I couldn’t resist having a few beers and spending some quality time with the rest of the gang.    (M4L)

People didn’t start dispersing until 11pm, and Kellee and I still needed to finalize details on the next day’s design. I was in a weird zone — physically and mentally exhausted, but also on an alcohol-and-adrenaline-induced high resulting from both the social stimulation of the night’s activities and anticipation for the next day’s events. When I go through these phases, my guard goes down, and I am simultaneously at my most generative and receptive. I also get very punchy.    (M4M)

While Kellee and I worked, Mark Szpakowski came downstairs and started listening in on our conversations. Typically, when I design a workshop, I hide the agenda from participants. However, this was not a typical situation. Mark was one of the creators of the legendary Community Memory Project in the 1970s, someone whom I had interacted with off-and-on over email for several years, and someone I was anxious to learn from. Besides, anyone who’s willing to listen to me babble after midnight deserves to participate in the conversation.    (M4N)

I started explaining to Mark what Kellee and I were grappling with, which led to an ad-hoc discourse on the underlying philosophy behind designing emergent face-to-face events. Mark listened thoughtfully, then observed that some of the things I was saying reminded him of Otto Scharmer. I had not heard of Scharmer before, so Mark drew a big “U” on a pad of paper and started describing Scharmer’s Theory U. I was fascinated and made a mental note to follow up on his work. I later blogged this wonderful Scharmer quote, which Mark sent me later:    (M4O)

The essence of leading profound change is about shifting the inner place from which a system operates: the source and structure of the social field — that is, the source from which our actions come into being.  T    (M4P)

Of course, I never got around to reading anything by Scharmer until he unexpectedly popped back into my life today. Next week, I’m flying to Baltimore to participate in the Leadership Learning Community‘s Creating Space VIII conference. I’ll be on a panel with Allison Fine and moderated by Elissa Perry. In preparation, Elissa sent us links to several background papers on Collective Leadership.    (M4Q)

To my surprise, one of the links was to an excerpt from Scharmer’s latest book, Theory U: Leading from the Future as it Emerges, The Social Technology of Presencing. It was absolutely wonderful. My reading list is already too long, but this book has jumped up to the top of my list.    (M4R)

Here’s an excerpt describing the underlying motivation behind Theory U:    (M4S)

Across the board, we collectively create outcomes (and side effects) that nobody wants. And yet, the key decision-makers do not feel capable of redirecting this course of events in any significant way. They feel just as trapped as the rest of us in what often seems to be a race to the bottom. The same problem affects our massive institutional failure: we haven’t learned to mold, bend, and transform our centuries-old collective patterns of thinking, conversing, and institutionalizing to fit the realities of today.    (M4T)

…    (M4U)

The rise of fundamentalist movements in both Western and non-Western countries is a symptom of this disintegration and deeper transformation process. Fundamentalists say: “Look, this modern Western materialism doesn’t work. It takes away our dignity, our livelihood, and our soul. So let’s go back to the old order.”    (M4V)

This reaction is understandable as it relates to two key defining characteristics of today’s social decay that peace researcher Johan Galtung calls anomie, the loss of norms and values, and atomie, the breakdown of social structures. The resulting loss of culture and structure leads to eruptions of violence, hate, terrorism and civil war, along with partly self-inflicted natural catastrophes in both southern and northern hemispheres. It is, as Vaclav Havel put it, as if something is decaying and exhausting itself.    (M4W)

What then is arising from the rubble? How can we cope with these shifts? What I see rising is a new form of presence and power that starts to grow spontaneously from small groups and networks of people. It’s a different quality of connection, a different way of being present with one another that moves us beyond the patterns of the past. When groups learn to operate from a real future possibility that is seeking to emerge, they begin to tap into a different social field that manifests through an altered quality of thinking, conversing, and collective action. When that shift happens, people can connect with a deeper source of creativity and knowing. One they don’t normally experience. They step into their real power, the power of their authentic self. I call this change a shift in the social field because that term designates the totality and type of connections through which the participants of a given system relate, converse, think, and act.    (M4X)

When a group succeeds in operating in this zone once, it is easier to do so a second time. It is as if an unseen, but permanent, communal connection or bond has been created. It even tends to stay on when new members are added to the group.    (M4Y)

The crux of his theory stems from his thoughts on organizational learning:    (M4Z)

Having spent the last ten years of my professional career in the field of organizational learning, my most important insight has been that there are two different sources of learning: learning from the experiences of the past and learning from the future as it emerges. The first type of learning, learning from the past, is well known and well developed. It underlies all our major learning methodologies, best practices and approaches to organizational learning. By contrast, the second type of learning, learning from the future as it emerges, is still by and large unknown.    (M50)

A number of people to whom I proposed the idea of a second source of learning considered it wrongheaded. The only way to learn, they argued, is from the past. “Otto, learning from the future is not possible. Don’t waste your time!” But in working with leadership teams across many sectors and industries, I realized that leaders could not meet their existing challenges by operating only on the basis of past experiences. Sometimes, the experiences of the past aren’t exactly that helpful in dealing with the current issues. Sometimes, you work with teams in which the experiences of the past are actually the biggest problem and obstacle for coming up with a creative response to the challenge at hand.    (M51)

When I started realizing that the most impressive leaders and master practitioners seem to operate from a different core process, one that pulls us into future possibilities, I asked myself: How can we learn to better sense and connect with a future possibility that is seeking to emerge?    (M52)

I began to call this operating from the future as it emerges, presencing. Presencing is a blending of the two words “presence” and “sensing.” It means to sense, tune in and act from one’s highest future potential — the future that depends on us to bring it into being.    (M53)

Beautiful stuff. Can’t wait to read the book.    (M54)

BlogHer 2006: Thoughts from an Observer of Observers

I was bummed that I couldn’t make the BlogHer conference this year. Last year, I had project commitments up the wazoo, but I made some time to meet up with Nancy White at the conference site, whom I had never met face-to-face. We sat at a table outside of the Santa Clara Convention Center and embarked on a fascinating conversation. As we talked, more and more folks — all women — saw us, said hello, and joined us, further enriching the conversation. A few hours later, I had to rip myself away from that table to make it to my next meeting, and I swore that I would attend the following year.    (KVL)

Well, I didn’t. I was in Staunton, Virginia for the 1Society team retreat. I was even more disappointed after having met Elisa Camahort, Lisa Stone, and Jory Des Jardins at the June Collaboration SIG meeting.    (KVM)

Fortunately, as you might expect, folks blogged about the conference. Here are some of my thoughts on their thoughts.    (KVN)

Welcome Neighbors    (KVO)

Nancy White shared this gem from Caterina Fake:    (KVP)

A lot of online community building is like you are the host of the party. If you show up and don’t know anybody and no one takes your coat and shows you around, you are going to leave. The feminine touch there really matters. That is how we greeted people at flickr. Creating a culture in an online community is incredibly important. What’s ok in a fantasy football league is different than what we wanted to cultivate on flickr. Then those become the practices of the flickr. Everyone starts greeting people., Get the ball rolling. You want people engaged, feel strongly enough so they are the community police.    (KVQ)

It’s another instance of the Welcome Neighbors pattern!    (KVR)

Christine Herron    (KVS)

Christine deserves her own category, because I’ve been relying more and more on her blog for her excellent summaries of other gatherings. We haven’t actually met, although she blogged one of my talks way back when.    (KVT)

Christine wrote about community design and evolution and the importance of constant engagement:    (KVU)

Even the most intelligent design will miss the mark, if community members are not involved in setting purpose and norms. This implies that a healthy community will bake in “continuous listening,” and its purpose and norms will evolve over time. It’s noteworthy that many communities develop spontaneously, rather than according to plan.    (KVV)

Listening was an ongoing theme in a lot of the BlogHer summaries.    (KVW)

On communities and continuous learning:    (KVX)

Susannah Gardner, the author of Buzz Marketing with Blogs, has become the center of a blog newbie community. As a case study, this serves as a model for most of the folks in the room. Gardner quirkily revealed that “My community is inherently flawed.” Most people coming to her community come to learn, but once they’ve learned what they need, they leave. This also means that the community is constantly renewing itself and forming new relationships to each other — that over the long term, no longer require Gardner’s bridge for sustained connection.    (KVY)

Finally, Christine blogged about a session on identity that actually had something to do with identity!    (KVZ)

A powerful and relevant final thought on this issue comes from Amartya Sen, a Nobel-nominated economist and the co-author of Identity and Violence — we all have multiple identities, but when we marry ourself to just one, violence happens. When this nugget was shared, the bubbling room fell into a thoughtful, silent pause. Would the world be a better place if more and more of its peoples participated in sharing identity?    (KW0)

Conversations and Conferences    (KW1)

Tom Maddox also wrote about the prevalence of listening at the conference:    (KW2)

Because the usual male-female ratio was inverted at Blogher, male display was almost entirely absent, replaced by friendly, open conversation. The prevailing atmosphere — the oxygen — was friendliness, openness, inclusiveness.    (KW3)

It’s not that Blogher was perfectly organized and run — if you want to see a list of complaints, just look at the Technorati-tagged blog postings. But in the larger picture, really, who measures the conference’s success by whether the wifi was overloaded or that there were too many commercial pitches from the main stage? What the organizers got right was creating a space where people could talk to one another easily and freely and openly, without being defensive or aggressive.    (KW4)

I’m of two minds of this reaction. BlogHer is a traditional, hierarchical gathering, but there’s obviously a strong culture of participation and interaction. Culture goes a long way. If you have good culture and good people, it’s hard to throw a poor gathering (although it’s certainly been done).    (KW5)

However, just because you manage to throw good, even great gatherings, doesn’t mean that you can’t do better. As I wrote last June:    (KW6)

There’s also a lot they can learn about even more powerful models of collaboration and transparency. For example, I liked their approach to the BlogHer conference, but I couldn’t help thinking about how they were going through the exact same process that HarrisonOwen went through 20 years ago before he invented OpenSpace. It’s not an indictment of them, but a constant reminder that those of us who are passionate about collaboration are still not close to knowing what everyone else knows, and it’s further reinforcement that BlueOxenAssociates‘ mission is an important one.  T    (KW7)

My not-so-secret plot is to suck Elisa, Lisa, and Jory into the growing Blue Oxen community (probably starting with the next “Tools for Catalyzing Collaboration” workshop), so that we can all learn from each other and leapfrog the great work that many of us are already doing. Be warned, ladies!    (KW8)

Ward Cunningham at WikiMania

Just got back from a super intense, super productive 1Society retreat last week in Staunton, Virginia. Despite the photographic evidence to the contrary, we got a lot of stuff done. More on this later.    (KUX)

The next stop on my summer road show is Cambridge, Massachusetts for WikiMania 2006. It starts this Friday, August 4. (Hacking Days start tomorrow.) The program kicks serious butt this year, thanks to Samuel Klein and Phoebe Ayers‘ hard work.    (KUY)

This year, I get the pleasure of interviewing the man himself, Ward Cunningham, on stage. We’re scheduled for 10:45am this Friday, August 4, so please drop by and participate. If you have things you’d like me to ask Ward, you can add them to the session page.    (KUZ)

I have my fingers in a lot of pies, and I get to interact with a lot of great people as a result. But there are no gatherings I look forward to more than to Wiki gatherings. There are just so many great folks in this community. I’m especially looking forward to reconnecting with many of the great people from last year’s Wikimania. Can you tell I’m excited?    (KV0)

If you’re going to Wikimania this weekend, or if you’re in the area, drop me a line!    (KV1)