Observations from Portals 2005

When I worked at Dr. Dobb’s Journal, I did the software development and IT conference circuit regularly. Most of those conferences were incredibly boring, but they were rarely a waste of time. What made them compelling were the attendees.    (IM0)

I’ve been spoiled in the six years since. Not only have the conferences I’ve attended been more diverse and interesting, many of them have exploited collaborative processes that emphasized participant interaction. That’s obviously an advantage if the reason you’re attending is to meet interesting folks. Additionally, most of these events were more about social good rather than corporate productivity. As a result, the energy is much more positive.    (IM1)

Attending Portals, Collaboration, and Content Management 2005 these past few days was a blast to the past for me, which was exactly why I chose to attend. I wanted to reconnect with the corporate IT community and discover what they were thinking about these days, especially regarding collaboration. I also wanted to test my ideas with this crowd, to see if I still remembered the language of this community and if my message would fly.    (IM2)

I gave the first talk in the collaboration track, and it was very well received, moreso than I expected. There was a snafu with the program, which listed my talk as, “Collaboration: What’s In It For Me,” when the actual title was, “Collaboration: What The Heck Is It?” One woman approached me afterwards and told me that she was originally planning on attending my talk, then saw what the real title was and decided to attend a different one instead. Afterwards, she ate lunch with several people who did attend my talk, and much to her chagrin, they raved about it.    (IM3)

Several people told me they enjoyed the interactivity of my presentation. That was intentional. It engaged the audience, and it gave me a chance to learn from them. My plan wasn’t to teach, it was to stretch people’s minds, to give them an opportunity to think about things in new ways.    (IM4)

Folks who know me well or read this blog regularly know how much I tout highly interactive conferences. I think there is a huge opportunity for such an event for IT workers. I heard very little that interested me in the conference tracks. The attendees were far more interesting than the speakers, and most of my learning occurred during the meals. Several people even said as much, completely unprovoked by me.    (IM5)

Some other observations:    (IM6)

  • I ran into a number of people who had been with their companies for 15 years or longer. One person suggested that the reason for this was that companies liked to put their most experienced people in charge of portals. It makes perfect sense. These folks have an innate understanding of the organizational dynamics, which portals should parallel.    (IM7)
  • Kaliya Hamlin suggested that people attending this conference would be really interested in Identity Commons. Sure enough, several people said they were looking for good Single Sign-On solutions. However, despite my active involvement and evangelism with Identity Commons, I don’t think Identity Commons provides what these people are looking for right now. The real value of Identity Commons as an identity solution is inter-organizational, whereas most IT people are dealing with intra-organizational problems.    (IM8)
  • I was blown away by the proliferation of SharePoint in organizations. During my talk, several audience members realized that they were all dealing with similar challenges with SharePoint, so they gathered afterwards to discuss. I discovered many others in similar situations. I mentioned this to some folks at the SAP Netweaver booth, and they said they were blown away by the same observation. SharePoint seems to be making real viral headway in organizations, largely from the bottom-up. Ironically, some IT people are expressing the same misgivings about SharePoint as they do about Open Source software.    (IM9)
  • I love warm, summer nights. Yes, I realize it’s still spring. An April evening in Phoenix is about equivalent to a July evening in Los Angeles.    (IMA)

More Usability Sprint Fallout

More fallout from the FLOSS Usability Sprint. A number of participants, spearheaded by Joel Aufrecht, have launched the Open Web GUI project. The idea is simple: Create highly usable web pages for common administrative CMS tasks and distribute them under an Open Source license. The motivation is simple. The administrative function of most Open Source CMSes are largely the same. One way they could help each other is to collaborate on developing a highly usable UI (including menu layout, workflow, etc.) for common tasks that any project can use. They’re looking for visual designers and usability folks to help out; check out the web site for more information.    (IG9)

I spoke at Bay CH I on March 8. We had a great turnout, including many of the participants from the sprint. It was great to see those familiar faces. (Has it really been only a month?) Richard Anderson blogged about my talk and contributed some anecdotes of his own. Tony Chang also blogged the talk, and reiterated a problem that Rashmi Sinha had made:    (IGA)

What are the incentives for usability analysts to help open source projects? Eugene mentioned having public work that one can cite in a resume, but there must be more than that…    (IGB)

Marketing isn’t the only incentive. There are folks who pay for Open Source work, but most of these folks aren’t hiring usability practitioners. One reason for doing this sprint was to make these people realize that they should. The money is there; it’s a matter of making the case that the money would be well spent by investing it in usability.    (IGC)

Finally, Mary Hodder has been taking the notion of Extreme Usability, which emerged from the sprint, and has been running like crazy with it. Her anecdotes are great, and I have a feeling that where she’s taking the notion will be even better.    (IGD)

FLOSS Usability Sprint Redux

We wrapped up the FLOSS Usability Sprint last Sunday, and I’m just about recovered. It was a wonderful, wonderful event: thought-provoking, inspiring, and most importantly, productive. The key, as always, was having a great group of participants, great facilitation (thanks to my partners in this endeavour, Allen Gunn and Katrin Verclas), and a great space (thanks to Jeff Shults, environmental and listening master). Also, many thanks to our sponsors, without whom this event would not have been possible.    (ICD)

We accomplished many things. First and foremost, we helped improve the usability of the six projects that participated: AMP, Chandler, CivicSpace, Fotonotes, Identity Commons, and OpenACS. So far, the follow-through with this event has been significantly better than that of previous events with which I’ve been involved, and we’ll be able to point to some very concrete achievements that are a direct result of the sprint.    (ICE)

Second, we explored several broader issues surrounding usability and Open Source software. It was an unbelievable learning experience for everyone involved. Those of you who have heard my Blue Oxen spiel know that my ultimate goal is to foster a Learning Community around collaboration. My claim is that these collaborative learning processes are many times more effective and accelerated than traditional learning methods. They are also better suited for continuous learning. Our participants got a first-hand taste of this phenomenon this past weekend.    (ICF)

Third, we laid the groundwork for what I hope will be a burgeoning community devoted to improving the usability of Open Source software. This will not be a quick process, and it will depend on brilliant, passionate, good people. We were fortunate to have forty of them at our event, and I’m already looking forward to reconnecting with all of them.    (ICG)

I’m in the process of writing up a final report about the weekend’s accomplishments, but if you’re interested in seeing the unpolished artifacts of the event itself, check out the sprint Wiki and the photo gallery. I’ll also be speaking about the event at next month’s BayCHI (March 8 in Palo Alto), and I hope to see many of you there.    (ICH)

Squeezebox Digital Music Player

Jon Cheyer pointed me to his new favorite toy, Squeezebox, from SlimDevices. It’s a small digital music player — comes in wired and wireless versions — that plays a variety of audio formats: MP3, WMA, even Ogg Vorbis and SHOUTcast. Squeezebox gets the music off one of your computers which runs the Squeezebox server software. The software is written in Perl and is Open Source. The device itself looks nice, and has both digital and audio speaker outputs. At $280 for the wireless version, the price is a bit high, but as Jon points out, these folks are doing it Open Source with all the pluses associated with that. If that’s your cup of tea, it’s worth the premium.    (I8I)

FLOSS Usability Sprint, Feb 18-20

Blue Oxen Associates and the good folks at Aspiration are organizing a usability sprint for open source software. The sprint will be held at Jeff Shults‘s fantastic new facility in San Francisco, February 18-20. Those who should apply:    (HTW)

  • Developers who want to improve the usability of their Open Source projects.    (HTX)
  • Usability practitioners who want to help improve the usability of Open Source software.    (HTY)

I got the idea from a breakout session at the Advocacy Developer’s Convergence last June. A few months later, I accidentally ran into Zack Rosen on the CalTrain, and our conversation pumped me up about the idea. The next step was to find a partner in this endeavour, and Aspiration was the natural choice.    (HTZ)

This event is going to be very exciting. It will be the first gathering of developers, usability practitioners, and users devoted to improving the usability of Open Source software. It’s going to be high-energy and productive, as all Aspiration workshops are. And, it’s going to have a real and immediate impact on the quality of several applications.    (HU0)

Most importantly (from Blue Oxen‘s point of view), it will showcase outstanding collaborative processes and tools, both face-to-face and online. As always with Blue Oxen projects, the goal is for this kind of event to be replicable by anyone, and the expectation is that this sprint will be the first of many.    (HU1)

Go to the web site if you’re interested in participating. Contact me if you’re interested in sponsoring the event or if you have questions or thoughts.    (HU2)