Internet Identity Workshop 2007, Day Two

My big takeaway from this rendition of the Internet Identity Workshop (IIW) continues to be the growing maturity of this community as well as the influx of new faces. This manifested itself in interesting ways in Open Space today. As Phil Windley noted in his excellent synopsis of the day, almost half the room stood up to propose sessions, which was quite stunning.    (M9Y)

While there were a number of interesting topics posted, most of the ones I attended were more bull sessions than work sessions. That’s not a bad thing — talk is necessary for building Shared Understanding — but you also want to make sure that the folks who are in a position to work are working. And that’s what happened. There were a lot of ad hoc, project-oriented meetings and plotting happening outside of the sessions.    (M9Z)

This is a good lesson on the nature of Open Space, especially when these gatherings occur repeatedly in a community of practice. Norms emerge and evolve. Communities go through cycles, and the Open Space experience shifts with each cycle.    (MA0)

I managed to eavesdrop on part of a conversation between Lisa Dusseault and Lisa Heft about Open Space and this conference in particular. Lisa Dusseault was bemoaning the lack of Shared Understanding among all the participants, and explained that at IETF and similar gatherings, there was always a baseline of knowledge across participants, because there were papers, and people were expected to read them ahead of time. Pre-work is not anathema to Open Space, and it’s great if you can get folks to do it. In this particular community, I think it’s possible. But you still have to be careful when considering other ways of designing for this challenge.    (MA1)

A few weeks ago, Al Selvin told me about his experiences at CHI conferences. The first time he went, he was new to the field, and it was a wonderful learning experience. The following year, he attended again, and the experience was not as good. Why? Because it was essentially identical to the previous year. People were basically the same things as they had before.    (MA2)

What’s the difference between what happens at Open Space versus most academic conferences? Co-creation — aka collaboration aka real work — is a key part of the process. People, both old and new, get together to evolve their Shared Understanding and something new and wonderful emerges from that. You have both learning and co-creation, which are really two sides of the same coin. Sadly, many conferences are all about one-sided coins.    (MA3)

I think there are ways to make the first day even more effective for new members of the community. We heard some great ideas for this at Kaliya Hamlin‘s session on this topic, and I expect her to do great things with this feedback.    (MA4)

Speaking of community, I held a session on Identity Commons. A lot of folks who have been active in the creation process participated, as did key members of our community. One of the things I wanted to make crystal clear to folks was that ultimately, Identity Commons was simply the name of this community. As it happens, this name represents both the intent and values of this community (or in chaordic speak, the purpose and principles). What’s really unique about our values is how we collaborate with each other. There is in fact a legal entity called Identity Commons, but it is extremely lightweight and open. It’s sole purpose is to manage the shared assets of this community in an open, grassroots way.    (MA5)

The organizational elements of this entity are fascinating in and of themselves. The challenge that most organizations like Identity Commons face is, how do you embrace an identity (which implies creating a boundary between you and others) while remaining open (keeping that boundary permeable and malleable). (Boundaries and identity as they pertain to leadership were major themes at the Leadership Learning Community Evaluation Learning Circle last January, yet another instance of all my different worlds colliding.) Complicating all of this is the challenge of sustainability.    (MA6)

In order to make decisions, a community must define who its members are. Most organizations define membership as some combination of vetting, voting, and payment. I believe that a pay-to-play membership model is the main source of problems most organizations like these face. It’s simply a lazy approach to sustainability. There are other ways to be sustainable without destroying the integrity of your community.    (MA7)

I could go on and on about this, and I eventually will, but not right now. The challenge we currently face is that the growth of the community outpaced the reformation of the new Identity Commons. While we were busy gaining a collective understanding of what we were trying to do, a process that took well over a year, the overall community grew on us. Now, we’re faced with the challenge of getting folks to think of this community as Identity Commons, rather than as some entity that a bunch of folks are working on. I like to call this going from “they” to “we.”    (MA8)

Conversations with folks about this today made me realize that I was overthinking the problem. (Shocker!) The problem is as challenging as it was before, but I think the solution is relatively straightforward: good ol’ fashion community-building, starting with the existing social network. As complex and multilayered as all this stuff is, I think we can keep the message simple, which will greatly aid our cause.    (MA9)

Miscellaneous thoughts from day two:    (MAA)

  • I chatted with Larry Drebes of JanRain about Pibb, and he assured me that they would be adding Permalinks soon, as well as other cool features such as export. Call me a convert. Now I’ve got to remember to talk to them about the perplog vision, and how those ideas could be integrated into Pibb to make it seriously kick butt. I’m also going to evangelize at RoCoCo (RecentChangesCamp Montreal) later this week.    (MAB)
  • I am really impressed with how much OSIS has accomplished over the past six months. Kudos to Dale Olds and Johannes Ernst for their leadership on this project, and kudos to Dale and Pamela Dingle for a really cool interop code session this afternoon. Despite some difficulties with the wireless, it looked like they got a lot of stuff done.    (MAC)
  • Brilliant move on Kaliya’s part to invite Open Space facilitator Lisa Heft to participate. She’s an outsider to this community, but she’s a wonderful observer of people, and it’s been great hearing her take on things. She’s also performing a nifty experiment which will be unleashed on everybody tomorrow afternoon.    (MAD)
  • I chatted a bit with Kevin Marks this evening about microformats and his experience as a new Googler. When I think of Kevin, I don’t immediately think Google, but he does work there now, so technically, Google was represented at the workshop. Ben Laurie, another Googler, has also been an active participant in this community. However, as much as I generally love Google, I have been extremely disappointed in its overall participation and presence in the identity community. The Google identity experience is one of the worst on the Internet, which is all the more notable when compared to its consistent track record of superior web experiences. It’s also using its own proprietary identity protocols, which is a travesty. There are good solutions to all of this, and yet, Google has thus far ignored the quality work in this community. I’d love to see Google adopt OpenID, but I’ll settle for more folks involved with identity at Google simply participating in this community.    (MAE)

Commenting on Blogs

Mark Bernstein recently complained that the right place to comment on a blog post was by private email or by linking from your own blog, not via the blog’s comment mechanism. I still agree with this view, although my belief has been greatly tempered by own experiences.    (LOS)

Several months ago, I turned off comments on my blogs because of spam. I miss them dearly. I’ve got enough of an active readership that folks blog about my blog entries, but I miss the quick-hit comments, which either contained nuggets of useful information or expressed humor, and which often came from non-bloggers. I still get these kinds of comments over email, but the numbers have decreased dramatically, and I keep having to ask permission to publish them. Blog comments have this just-right affordance that isn’t adequately met any other way.    (LOT)

All of this is consistent with Clay Shirky‘s theory on how blogs avoid the tragedy of the commons. (Since I’ve been giving Clay so much link love these past few days, it’s worth noting that, “Group as User: Flaming and the Design of Social Software” is my favorite of his essays.) Clay writes:    (LOU)

Weblogs are relatively flame-free because they provide little communal space. In economic parlance, weblogs solve the tragedy of the commons through enclosure, the subdividing and privatizing of common space.    (LOV)

Every bit of the weblog world is operated by a particular blogger or group of bloggers, who can set their own policy for accepting comments, including having no comments at all, deleting comments from anonymous or unfriendly visitors, and so on. Furthermore, comments are almost universally displayed away from the main page, greatly limiting their readership. Weblog readers are also spared the need for a bozo filter. Because the mailing list pattern of ‘everyone sees everything’ has never been in effect in the weblog world, there is no way for anyone to hijack existing audiences to gain attention.    (LOW)

http://www.techcrunch.com/author/michael-arrington/ recently asked whether comments should be a requirement for blogs. My answer is definitively no. The distinguishing feature that makes blogs unique are the use of links for commenting. In this sense, Permalinks are more of a defining characteristic than comment sections are, because they are what enable this blogs-as-conversation capability.    (LOX)

That said, I’m anxious to turn my blog comments back on, which will happen once I upgrade my blog software. (Soon, I swear.)    (LOY)

Share Your Slides!

Congratulations to Rashmi Sinha and her partner-in-crime, Jonathan Boutelle, for the beta release of SlideShare. SlideShare allows you to publish your slides in You Tube-like fashion. It can read PowerPoint and OpenOffice (sorry Mac users, no Keynote yet).    (LA5)

Here are my long-promised-but-never-published slides from WikiSym 2006 this past August and the Internet Identity Workshop last May:    (LA6)

I’ve got a love-hate relationship with slides, and I try to avoid them when possible, but as Ross Mayfield noted, sometimes they’re useful. And when they are, SlideShare is a fantastic way to share them. I will most certainly be using this service.    (LA9)

This is a beta, and I suspect we’ll see Flickr-like Social Networking capabilities eventually. My only gripe: There should be Permalinks for each slide, not just for the entire deck.    (LAA)

I’ve got a few more invitations left, so if you’d like to play, drop me a line.    (LAB)

Welcome, Gail and Todd!

Those who follow my blog regularly know how much I respect, admire, and occasionally collaborate with Gail Taylor. Some of her stories have trickled onto this blog, but they represent only a fraction of the thinking that she has helped inspire. Gail and her co-conspirator at Tomorrow Makers (and son), Todd Johnston, have been long-time fans of Wikis, and they recently joined the blogosphere. If you’re interested in deep thinking and great stories about collaboration, I strongly recommend subscribing to their new blog. As expected, there’s already a rich set of stories and thinking there, with much more to come. Welcome, Gail and Todd!    (L5C)

While I’m at it, it’s also worth mentioning Matt Taylor‘s real-time notebook. Matt is another one of Gail’s co-conspirators (and her husband), and his online journal has been available for many years. It’s not technically a blog yet (no RSS or Permalinks), so you can’t subscribe to it, but I highly recommend perusing it. There’s an amazing wealth of information there.    (L5D)

Purple Numbers Are Ugly

Evan Henshaw-Plath thinks that Purple Numbers are ugly. He’s not the first.    (JW1)

A bit of history. The original Purple Numbers were a dark purple. Then Murray Altheim came up with a brilliant idea. Let’s make them lighter! So he did. That was better, but it wasn’t enough.    (JW2)

As Chris Dent and I started taking the identifier scheme to the next level, blogs started becoming popular. Permalinks, as rabble and others have pointed out, are granular addresses. Because our new identifier scheme was uglier by design (universally unique IDs can get quite large), we decided to jump on the blogging bandwagon and use hashes instead.    (JW3)

Then a funny thing happened. Peter Yim, a long-time Engelbart follower and an avid PurpleWiki user, complained. A lot. He said it was too hard to figure out what the links were. And as much as I tried to ignore him, I couldn’t. He was right. Or, more accurately, we were wrong. So we changed it back.    (JW4)

Our decision to go with hashes was wrong specifically in the context of PurpleWiki. Wikis are wonderful because you can Link As You Think. This is possible because page names are automatically linked, and it’s easy to remember page names. We added syntax for easily linking to Purple Numbers (for example, Purple Numbers). The problem was that when we replaced the addresses with hashes, we made it harder to Link As You Think.    (JW5)

With WikiSym coming up in a few days, I’ve had Wikis on my mind big-time, and I recently had an epiphany. It turns out I was wrong about being wrong.    (JW6)

The identifiers underlying Purple Numbers are designed to be stable, unique, and meaningless. In other words, not human-friendly. The notion of linking to Purple Numbers via our extended Wiki syntax isn’t tremendously useful, even if the identifiers are easily visible, because they’re impossible to remember. You’re rarely going to Link As You Think, because you’ll most likely have to go to the page to check what the number is. If you’re going to do that, you might as well just cut-and-paste the link, the status quo of the web.    (JW7)

Phil Jones almost stumbled onto something quite profound in his commentary last May, but he couldn’t quite put his finger on it, and Chris and I consequently jumped all over him. We were right, of course, but Phil was onto something.    (JW8)

In a Wiki context, here’s the right way to use Purple Numbers. By default, Purple Numbers should look pretty. So far, the best scheme I’ve seen for this is Simon Willison‘s nifty CSS hack. If folks want to link to a Purple Number in a Wiki, they can do it the way you do it anywhere else — get the link address by clicking on the number (or hash or paragraph symbol or whatever), and copy-and-paste it into your document.    (JW9)

However, the Wiki should add an additional feature: the ability to add a human-friendly label to any paragraph. Some Wikis implement this capability by using special WikiText tags, but you should be able to implement this using AJAX goodness.    (JWA)

In other words, suppose you’re reading a Wiki page, and you find one paragraph particularly compelling. All you do is click on the paragraph and add your human-friendly tag. Let’s say the page is DeepThoughts and you enter the label indeed. The label should appear next to the paragraph, and anytime somebody wants to link to that paragraph, they just type DeepThoughts#indeed.    (JWB)

Here’s where it gets cute. Doing this feels like tagging. You’re just tagging granular content instead of documents… which is what Purple Numbers are designed to enable in the first place. So, make the label a tag across the entire Wiki. In other words, if you click on the label indeed, you get a search page showing all paragraphs on the Wiki that have been tagged indeed. If you really want to be cute, you can make it a Technorati Tag so it gets crawled.    (JWC)

This makes cosmic sense. Both Wikis and tagging work when labels are not unique — the exact opposite requirement of Purple Numbers. You want namespace clash, and Wikis and tagging give you that. This way, you get the best of all worlds. You still have the immutable, unique Purple Numbers, but now they’re not so ugly. You also get Link As You Think granular addresses and granular tagging. Everyone wins.    (JWD)

(By the way, rabble, looking forward to seeing pretty Purple Numbers in typo!)    (JWE)