The Networked Nonprofit Board

I’ve served on the board of the Leadership Learning Community (LLC) for four years now, and I recently became the board chair. The thing I love most about LLC is how it models its principles. It doesn’t just talk about how leadership should be. It practices it, and it shares its learnings, both good and bad.

Deborah Meehan, LLC’s founder and Executive Director, recently wrote a blog post about our most recent board meeting, where we spent an afternoon thinking about what it would mean to the board if LLC were a more networked nonprofit.

Of course, simply talking about the idea among ourselves would have been interesting, but not as gratifying. Instead, we modeled the idea by inviting guests to think with us. (Beth Kanter, one of our guests, reposted Deborah’s post on her blog.) Even though I and other board members (notably Grady McGonagill) spend a lot of time thinking about networks, the truth is that the LLC staff deserves all the credit for moving us forward in this way.

At the end of her post, Deborah tells an anecdote about me, which I’ve heard her share often:

Two years ago, when we extended an invitation to our community to join the design team for our national meeting over 20 people responded and our board chair, Eugene Eric Kim, had the radical idea about selecting the team, take everyone! Well, that would be an interesting approach to board recruitment wouldn’t it?

She always refers to this idea as “radical,” which always amuses me. What was so radical about it? Organizing a national meeting is super hard, so why would you turn down help? The more the merrier, right?

Those who answer “no” are generally designing for the worst case scenario. If your group is too large, you might get sidetracked. You don’t want to accept a bad seed. Etc.

These are all valid concerns, but designing for the best case scenario is equally valid. You can do more work with more hands. The larger the group, the more likely you are to attract a diamond in the rough. Etc.

I prefer to design for the best case scenario, but I’m no pollyanna. I’ve seen processes get hijacked, even by people with the best of intentions. If you’re going to design for the best case scenario, you want favorable conditions. In my experience, you want the following:

  • Crystal clear goals
  • A strong core group of committed, facilitative individuals
  • A strong network with shared language

If you have these three things, you should be designing for the best case scenario, not the worst. In the case of the Creating Space conference two years ago, we had all three:

  • People knew exactly what the conference was about and what organizing it would entail. It was the ninth time LLC was organizing this conference, so there was plenty of experience
  • The LLC staff was fully committed, and it had hired one of the best facilitators in the business, Odin Zackman (who also attended our board discussion on networks). There were also a few committed, experienced volunteers we knew we could count on, regardless of who else ended up volunteering
  • As its name suggests, LLC’s biggest asset is its diverse community, which is full of brilliant people who are strongly aligned around its values and who have fostered strong relationships and shared language with each other over the years

Like I said, given these circumstances, the idea of accepting everyone who wanted to participate didn’t seem too radical to me.

How can we apply this thinking to boards on a networked nonprofit?

There are obvious places where this applies, and there are places where it’s extremely challenging. The obvious possibilities center around leveraging domain expertise. For example, nonprofits often choose board members who bring specialized knowledge in certain areas, such as finance, fundraising, or technology. In this capacity, board members are acting as advisors, but also network weavers — people who connect the organization to their networks. There’s no reason why you couldn’t open up this role to anyone in the network who was willing to play it.

The biggest challenge centers around governance. Nonprofit boards typically have fiduciary and oversight responsibility. How would you handle this in a more networked way? Network-oriented organizations (membership networks, for example) generally approach this by making some number of their board seats elected positions.

I think a more radical shift is possible. Jack Ricchiuto’s essay on going beyond consensus beautifully describes how to move from planning to activation. I believe there’s a model that builds on this thinking, delegating as much as possible to small groups, with the board acting as weavers.

That all sounds well and good, but the devil is in the details. I don’t know what that model looks like, and I realize that there are some huge obstacles, including some legal ones, that make this very challenging.

Technically, as Deborah notes in her post, LLC does not have this problem. It’s a project of the Tides Center, which means that our board is technically an advisory board, even though we operate as an oversight board. This gives us a bit more leeway to play.

And play we will! At the end of the day, we won’t get to the answer by sitting in a room and thinking really hard. We’ll get there by staying clear about the overall goal, taking small, concrete steps, and repeating the cycle, failing early and often.

Connection Is Life

My friend and colleague, Kristin Cobble, made her blogging debut a few weeks ago with a post entitled, “Living in Service of Life.” In it she asks and explores a simple question:

What does it mean to feel alive?

David Brooks, who’s been researching the neuroscience behind our social behavior, recently wrote a piece in the New Yorker where he summarized his research in story form. He tells the story of a (possibly fictional) neuroscientist, who says:

I guess I used to think of myself as a lone agent, who made certain choices and established certain alliances with colleagues and friends. Now, though, I see things differently. I believe we inherit a great river of knowledge, a flow of patterns coming from many sources. The information that comes from deep in the evolutionary past we call genetics. The information passed along from hundreds of years ago we call culture. The information passed along from decades ago we call family, and the information offered months ago we call education. But it is all information that flows through us. The brain is adapted to the river of knowledge and exists only as a creature in that river. Our thoughts are profoundly molded by this long historic flow, and none of us exists, self-made, in isolation from it.

And though history has made us self-conscious in order to enhance our survival prospects, we still have deep impulses to erase the skull lines in our head and become immersed directly in the river. I’ve come to think that flourishing consists of putting yourself in situations in which you lose self-consciousness and become fused with other people, experiences, or tasks. It happens sometimes when you are lost in a hard challenge, or when an artist or a craftsman becomes one with the brush or the tool. It happens sometimes while you’re playing sports, or listening to music or lost in a story, or to some people when they feel enveloped by God’s love. And it happens most when we connect with other people. I’ve come to think that happiness isn’t really produced by conscious accomplishments. Happiness is a measure of how thickly the unconscious parts of our minds are intertwined with other people and with activities. Happiness is determined by how much information and affection flows through us covertly every day and year.

Far be it for me to argue with a (possibly fictional) neuroscientist!

I feel alive when I feel connected to life. By life, I include other people, other living systems, and me. I need all of those things in balance with each other.

Yesterday was Saturday, a gorgeous winter day in San Francisco, perfect for disconnecting. Ironically, I spent the morning on my computer, blogging about a very networked day in my life. Susannah Fox, whom I mentioned in my post, tweeted in response:

I’m touched by this, a feeling that may be enhanced by an opposite (but still great) day offline. Thank you.

It was a beautiful epilogue to my post. To truly appreciate the connectedness that is possible in today’s world, we have to re-learn how to stay connected to the other aspects of life and living that are so important. In other words, we have to remember to disconnect in all aspects of our life, including (especially?) our work.