Angry Rant on Wikis

Earlier this month, Jonas Luster invited me to speak at WikiWednesday. I didn’t have anything prepared, and I didn’t feel particularly motivated to prepare anything, so, I told Jonas that I was just going to rant. Jonas, being Jonas, loved the idea. So after IIW wrapped on May 3, I headed up to Palo Alto. I promised folks at IIW that I was going to give an angry rant on Wikis, and so several people decided to come watch, including Phil Windley, who blogged it. Feedback was great, except for a few complaints that I wasn’t all that angry. I promise to get more worked up next time, folks.    (KK2)

I’ve made all the points I made in my rant before in some form or another, often on this blog. Nevertheless, it was the first time I shared these ideas as one semi-cohesive thought, and so it’s worth rehashing the points here.    (KK3)

Overview    (KK4)

There are two things that make Wikis cool:    (KK5)

Lots of folks have latched onto the open access part, and there’s been some interesting exploration in this area. Very few folks know about or understand the Shared Language aspect. I think this is a huge loss, because it’s what makes Wikis truly transformational.    (KK8)

Open Access    (KK9)

Since I had just come from IIW, I started with digital identity. First, I said that all Wikis should support some form of distributed Single Sign-On, be it OpenID or something else. Implementing Single Sign-On does not imply loss of anonymity. Most Wikis give you the choice of logging in or not; implementing Single Sign-On would give you the additional choice of using a single identity across multiple sites.    (KKA)

Why would this be useful? Consider Wikipedia. As my friend, Scott Foehner, commented in a previous post on this topic (to be visible again when I turn comments back on), Wikipedia actually consists of a number of different Wikis, one for each language plus a number of special Wikis, such as its community site. Each of those Wikis require a separate user account. Not only is this a huge inconvenience, it effectively prevents you from having a single digital identity (along with your associated reputation) across each of these sites.    (KKB)

Simply having Single Sign-On across all of the Wikipedia Wikis would be valuable. More importantly, the identity community has converged to the point where it doesn’t make sense to roll your own protocols. There are several good existing protocols to choose from, and many of those are in the process of converging.    (KKC)

Reputation is closely associated with identity, and it’s also been one of the most popular topics in the Wiki community over the past year. However, most people have a misguided notion of what reputation is and what we should do about it. Reputation is what others think about you. Reputations exist in every system, whether or not they are explicitly represented. Reputation cannot be quantified. However, you can identify the factors that determine reputation and make those factors more explicit.    (KKD)

In Wikis, this could manifest itself in a number of ways. For example, one way to determine the quality of a page is to view the number of people who have edited it. You could make that number explicit by subtly changing the background color of that page — slightly yellowed for a page with few contributors and bright white for a page with many contributors.    (KKE)

The important point here is that you are not making a value judgement on reputation. You are not saying that a page that has many authors is better than a page that does not. All you are doing is making it easy to see that a page has many authors. Readers can determine for themselves how much weight (if any) to place on this factor for the reputation algorithm in their heads.    (KKF)

The most important button on a Wiki page is the Edit button. That button implies Permission To Participate. It should be one of the most visible buttons on any Wiki. If a Wiki looks too good, that discourages participation. Who wants to edit something that looks like a finished product? Ward Cunningham used to suggest sprinkling typos across a Wiki page to encourage others to participate.    (KKG)

At this point in the rant, I plugged both Ward and MeatballWiki. The Wikis success is no accident. A lot of the fundamental design features that make Wikis powerful were completely intentional, a testament to Ward’s brilliance. Additionally, most of what I ranted about is not new to the Wiki community. A lot of it — and more — has been discussed on the venerable MeatballWiki. If you really want to get a deeper understanding of how to improve Wikis, you should be on Meatball.    (KKH)

Shared Language    (KKI)

Last September, I wrote:    (KKJ)

What really makes the Wiki’s LinkAsYouThink feature special is that it facilitates the creation of SharedLanguage among the community that uses it. As I’ve said so often here, SharedLanguage is an absolute prerequisite for collaboration. The lack of SharedLanguage is the most common roadblock to effective collaboration, be it a small work team or a community of thousands.  T    (KKK)

It bears repeating over and over and over again. Wikis are transformational because they facilitate Shared Language. This is a feature that should be propagated far and wide, both in Wikis and other Collaborative Tools.    (KKL)

I noted two possible convergences. The first is Wikis and tagging. They both share a similar principle, namely namespace clash, and we should look at ways of combining these two concepts. For example, where’s the tag cloud view of a Wiki’s page index? Another idea: Clicking on a tag should also return Wiki pages of the same name. Technorati should be indexing Wiki pages and treating their titles as tags.    (KKM)

The second is implementing Link As You Think in all tools. Blogs that are built on top of Wikis (such as TWiki and JotSpot) have these features, but you don’t have to build a tool on top of a Wiki for this to work. This blog runs on blosxom, but it has Link As You Think. Chris Dent‘s blog runs on MovableType, and it has the same feature. It shouldn’t just apply to blogs, either. It should work in web-based forums and other Collaborative Tools.    (KKN)

Self-Deprecating Venture Capitalists

From my buddy Scott Foehner: Check out Bessemer Venture Partnersanti-portfolio. Excerpts of some funny (and painful) missed opportunities:    (GFB)

eBay: “Stamps? Coins? Comic books? You’ve GOT to be kidding,” thought Cowan. “No-brainer pass.”    (GFC)

Federal Express: Incredibly, BVP passed on Federal Express seven times.    (GFD)

Google: Cowan’s college friend rented her garage to Sergey and Larry for their first year. In 1999 and 2000 she tried to introduce Cowan to “these two really smart Stanford students writing a search engine”. Students? A new search engine? In the most important moment ever for Bessemer’s anti-portfolio, Cowan asked her, “How can I get out of this house without going anywhere near your garage?”    (GFE)

Gotta appreciate VCs with a sense of humor.    (GFF)

Goodbye, St. Louis

Did the Anheuser Busch tour this morning, then went to the Soulard district for exploration and lunch. Spent most of the afternoon visiting the antique shops on Cherokee Street, following some spicy Cajun food at the Hard Shell Cafe.    (1YY)

If there’s been a theme to this trip, it’s been the reawakening of my sense of touch. The design of last week’s workshop emphasized kinesthetic learning. The night before the workshop, I was helping Holly Meyers cut out signs that we were posting throughout the room. The scissors felt completely foreign in my hands. It was as if I had almost totally forgotten how to cut anything more complicated than a straight line.    (1YZ)

When I visited Abraham Lincoln‘s birthplace a few days earlier, I saw the Lincoln family Bible. I spent what seemed like forever staring at it, thinking about how Honest Abe himself used to flip through that very Bible when he was a kid living in a tiny Kentucky log cabin.    (1Z0)

Walking in and out of shops on Cherokee Street was like another trip on the time machine. I held kitschy tchotchkes, ran my hands over century-old furniture, and thought about where they had been before, who their owners were, what these items meant to them. On occasion, I chatted with store owners, marveling at their passion for old things.    (1Z1)

Ended the day at Busch Stadium watching the Cardinals play the Giants. The evening was dry, warm, and breezy, thanks to the rain the night before. From our seats along the right field line, we could see the Arch outside the stadium. Towards the end of the game, we watched the riverfront fireworks (along with the fireworks inside the stadium provided by Barry Bonds and Albert Pujols).    (1Z2)

After the game, Scott Foehner, his friend Eric, and I had beers at Dressel’s in the Central Western End. Had a few Boulevard’s, which is a Kansas City brew. Perfect way to end my Midwest adventures — gorgeous weather, a night at the ballpark, good company.    (1Z3)

Yogi, Lewis and Clark

Had to put out a few fires this morning. Thank goodness for high-speed wireless and my trusty new iBook. As a sidenote, Apple Works is an absolute travesty. It is twelve steps backwards in the evolution of office applications. Can’t wait for OpenOffice to run natively on Panther.    (1YT)

Afterwards, I drove to The Hill for lunch at Amighetti’s, then walked down Elizabeth Street to see the stretch of road where Yogi Berra and Joe Garagiola grew up. I love The Hill. Red brick houses line the streets, and there’s an Italian restaurant and bakery on every block. I could spend weeks here, just wandering the streets and eating.    (1YU)

My next stop was the Arch. Took the crazy tram to the top. Remember the egg from Mork and Mindy? The tram consists of eight of those, with five people crammed in each of them. There’s a tram on each side of the Arch, and they meet at the center. Takes about five minutes to the top.    (1YV)

The highlight of the Arch was the IMAX movie and exhibits on Lewis & Clark. I had to add a book on the two explorers to my always growing reading list.    (1YW)

Scott Foehner and I had dinner at Blueberry Hill, which Scott claims is the most well known restaurant in town. Near Washington University, it sports plenty of seating, good burgers, a wide beer selection, live music, kitschy trinkets, and the occasional St. Louis celebrity. Its longtime owner, Joe Edwards, has invested a lot in the area recently. Afterwards, we had a few beers and played some darts and pool at the Black Derby, an excellent little dive with good music in the south side of St. Louis.    (1YX)