Learning and Collaboration

On a warm summer evening in Virginia last July, I sat on Marcia Conner‘s porch and wondered aloud whether we were in the same business. Marcia cares about collaboration, but she’s nuts about learning. If she doesn’t hear the word “learning” in the context of projects she’s involved with, alarm bells go off in her head.    (LJ7)

I’m equally passionate about collaboration and learning, but I can talk about my work without ever mentioning the latter. My reasoning, as I explained that night, was that good collaboration encompasses learning, and the best way to learn is to collaborate. You can’t talk about “collaboration” without also thinking about “learning.”    (LJ8)

Doug Engelbart often says that high-performance communities are experts at CoDIAK — collectively developing, integrating, and applying knowledge. I hate the acronym, because I think it’s unnecessarily esoteric. What CoDIAK boils down to is:    (LJ9)

  • Learn.    (LJA)
  • Share and apply what you know.    (LJB)
  • Repeat early and often.    (LJC)

There’s that “learn” word again.    (LJD)

I still believe that collaboration encompasses learning, but I’ve changed my mind about whether it’s important to explicitly mention learning in the context of my work. Marcia, of course, is to blame. We were chatting in the attic of a colleague’s home last Friday, with her two year old son, Clarke, playing on the floor as we talked, and our conversation again drifted towards learning. I was talking about a project I’m involved with, and I explained that while it still felt important, I wasn’t learning any more.    (LJE)

As soon as I said it, I laughed to myself, because it sounded like something that Marcia would have complained about. Yesterday, as I was reading Allison Fine‘s Momentum, a book that Marcia gave me, I was again struck by how important learning is to my work. I believe very strongly in defining projects concretely and getting things done, but I refuse to take on a client who doesn’t care about learning. I expect to learn from my work, and I expect my clients to want to learn as part of our collaboration. This is not a requirement to be in this business. There are plenty of projects where clients don’t give a damn about learning. They just want you to get the work done. I’ve been offered these kinds of projects in the past, and the work itself is often intellectual, enjoyable, and well-paying. I still turn it down. My mission is to help people learn about collaboration, and I won’t work on projects where that’s not happening.    (LJF)

I’ve already made it a practice to describe Blue Oxen Associates‘ long-term goal as building and facilitating a Learning Community centered around collaboration. I could just as easily have chosen Engelbart’s term, Improvement Community, or Etienne Wenger‘s term, Community of Practice, but I chose Peter Senge‘s instead, and the fact that “learning” is there was a major reason why. I’m currently in the process of revamping our web site, and I plan on making “learning” a more explicit part of our message.    (LJG)

Why I Love Compendium And You Should Too

I just spent two outstanding days at the Compendium Institute workshop in Washington, D.C. Folks, if you are interested in collaboration, you must learn about Compendium.    (JZU)

Compendium is a conversation mapping (or Dialogue Mapping) tool that, simply put, makes meetings better. When paired with a relatively straightforward methodology, Compendium can make a huge difference on the quality of your meetings.    (JZV)

But Compendium is about much, much more than meeting facilitation. If you scratch below the surface, you’ll discover deep thinking about collaboration, hypertext modeling, visual languages, Collective Memory, Shared Understanding, and the art of listening.    (JZW)

Simon Buckingham Shum had a great line at the workshop: “Compendium is like Excel for knowledge.” He’s absolutely right. Just as mortals can build sohisticated number crunching applications with spreadsheets, mortals can easily build useful knowledge applications with Compendium.    (JZX)

But Compendium is about even more than that! Compendium, to me, represents an incredibly rich community of practitioners, deep thinkers, and overall good people. I talk a lot about the importance of bridges — folks who speak the languages of multiple cultures or disciplines. Almost everyone in the Compendium community is a bridge of some sort. To be a Compendium guru, you need to have a knack for facilitation, a brain for visual modeling, and comfort with computers. Everyone in the community has at least two of these traits, and some folks even have all three.    (JZY)

Of course, the best measure of the quality of this community is that several members of the extended Blue Oxen family — Simon, Jeff Conklin, Al Selvin, Mark Aakhus, and Karl Hebenstreit — were at the workshop, and I fully expect others who attended to become part of the family.    (JZZ)

I first learned about all this at a two-day workshop on Dialogue Mapping in 2001 from the supreme guru himself, Jeff Conklin. Since then, I’ve blogged a bit and written a few papers about Dialogue Mapping and Compendium. The workshop this past week has motivated me to dump even more thoughts into the blogosphere. But my writing hasn’t and won’t do proper justice to the topic.    (K00)

The best way to learn about Compendium is to experience it for yourself, and then just do it. Fortunately, there are easy ways you can do this:    (K01)

Al Selvin, who along with Maarten Sierhuis, is responsible for Compendium, likens the art of facilitating with Compendium to playing jazz. A great way to learn how to play is to jam with others. How do you find folks to jam with? There are practitioners all over the world. In the Bay Area, there are lots of practitioners (of course) — myself, Jeff, Maarten (who’s doing crazy stuff with Compendium and the Mars project at NASA), Nick Papadopoulos, and others. In D.C., the good folks at Touchstone Consulting use Compendium every day with their clients, and they’ve built an active Community of Practice there.    (K05)

The best way to find folks is to join the mailing list and ask questions there. One outcome of the workshop is that we will probably convene an online jam session, so that folks anywhere can participate. I’m happy to jam with anyone who wants to learn — either face-to-face in the Bay Area or online. Contact me if interested.    (K06)

Finally, if you’re in the Bay Area, you should register for Jeff Conklin‘s upcoming workshop in Redwood City, November 29-30. If you’re a project manager, facilitator, or consultant, or if you deal with groups regularly (who doesn’t?), don’t wait. Sign up and go.    (K07)